Car Rental Strict Policies
Hawaii Car Rental Cleaning & Smoking Policies
How to Avoid Unexpected Detail & Sanitation Fees
In an effort to maintain vehicle fleet standards and passenger health, car rental agencies maintain strict policies against smoking, vaping, and excessive interior dirt. Knowing best practices before your trip ensures you won't incur steep unexpected detailing fees upon return.
1. Strict No Smoking & Vaping Policy ($250+ Penalty)
Smoke permeates upholstery and leaves persistent odor. If smoke residue or odor is detected upon return, agencies assess a detailing penalty of $250 or more.
Rolling down windows or using air freshener sprays does not remove lingering smoke particles. If you or a passenger needs to smoke, pull off safely, park, and exit the vehicle entirely before lighting up.
2. Excessive Dirt, Mud, & Beach Sand Policy
Standard vacuuming is included in routine turn-around maintenance. However, excessive beach sand, wet mud, or heavy soil can require professional detailing and trigger drop-off fees.
Quick Prevention Tips:
- Shake sand off towels, footwear, and beach gear before getting in.
- Pack spare shoes or dry clothes when returning from hikes in wet/muddy valleys.
- Use beach park showers or foot taps to rinse off before returning to the vehicle.
Have questions about rental policies or need to book a vehicle?
Contact AA Aloha Cars R Us at (800) 655-7989 or reach out to our team online.