Hawaii Car Rental Dockside
Important Information Regarding Cruise Ship Dockside Rentals
Why We Have Temporarily Discontinued Dockside Quotes
Service Notice: Rental agencies have a history of abruptly halting shuttle service to port locations with little or no advanced warning.
Example (Kahului, Maui — Port Code: OGG):
The Kahului cruise port shares the same location code (OGG) with Kahului Airport. Recently, several major agencies discontinued shuttle services operating between the cruise ship port and the airport car rental center without prior notification.
If you book an OGG vehicle months in advance for an upcoming cruise, and an agency unexpectedly terminates harbor shuttles in the interim, we want to prevent any unexpected surprises or travel disruption upon arrival. We refuse to subject our valued customers to that level of stress and inconvenience.
What We Are Doing to Help
We are currently overhauling our system at AA Aloha Cars R Us to dedicate an active section of our site specifically to real-time harbor shuttle availability. This new alert system will automatically notify travelers if an agency alters shuttle operations at any Hawaii cruise port.
In the Meantime: Recommended Action for Cruise Passengers
We advise cruise passengers to book directly with rental agencies servicing the ports for the time being. Always reconfirm shuttle availability directly with the local rental counter roughly one week prior to your departure date to ensure port pickup services remain active.
Thank you for your patience and understanding!
Happy Cruising,
Dan Lauer (Owner / CEO)